Terms of Service

Third Invention sells furniture, home décor and lighting online in India. You can reach us at thirdinvention@gmail.com or +91 8606773626, mon – sat, 10:00 – 19:00 ist.

Adding something to your bag does not reserve it. A sale is made when we accept your order and confirm payment. If an item turns out to be unavailable after you have paid, we will contact you and refund you in full.

You need an account to check out, so that you can see your order later and we can reach you about delivery.

All prices are in Indian Rupees and include applicable taxes unless stated otherwise. The total you pay is calculated on our servers from current prices at the moment you check out — not from anything held in your browser.

Delivery is charged at checkout and is free on orders above ₹999.

Payments are processed by Razorpay. We never receive or store your card, UPI or netbanking credentials. An order is only confirmed once Razorpay tells us the payment succeeded.

We try hard to keep prices and descriptions accurate. If an obvious error means an item was listed at the wrong price, we may cancel the order and refund you rather than fulfil it, and we will tell you why.

We deliver across India. Smaller items are dispatched within 2–4 working days. Large furniture is delivered by a two-person team to the room of your choice, typically within 10 working days.

These are estimates, not guarantees — weather, transport and local access can all affect them. We will keep you informed if something slips. Please make sure the address and mobile number you give us are correct and reachable, and that the piece can physically reach the room through doors, stairs or a lift.

You can cancel an order before it is dispatched by writing to us, and we will refund you in full.

After delivery, you may return an unused item in its original packaging within 15 days for a full refund. Made-to-order and clearance pieces are excluded. Write to us first and we will arrange collection.

If something arrives damaged or faulty, tell us within 48 hours with photographs and we will repair, replace or refund it at no cost to you. Nothing here affects your rights under the Consumer Protection Act, 2019.

Refunds are made to the original payment method and usually reach you within 5–7 working days of us receiving the item back.

Please do not misuse the site: no attempts to break into it, disrupt it, scrape it wholesale, or resell our photographs and text. The brand name, photographs and written content on this site belong to us.

You are responsible for keeping your account password to yourself and for what happens under your account.

We stand behind what we sell. We are not liable for indirect or consequential losses, and our liability for any order is limited to what you paid for it. Nothing in these terms limits liability that cannot be limited by law.

These terms are governed by the laws of India, and disputes will be subject to the courts of Kerala.

We may update these terms; the date at the top shows when they last changed. The terms in force when you placed an order are the ones that apply to it.

See also our Privacy Policy.